Terms and Conditions

 

Welcome to our online store! A-Z Computing and its associates provide their services to you subject to the following terms and conditions. If you visit or shop within this website, you accept these terms and conditions. Please read them carefully.

Shipping Policy

Our standard shipping carrier is FedEx for Ground, USPS for small parcel and Fedex for Express Shipping.  We also offer freight shipments if needed.  Our hours of operation are Monday through Friday 9:00am to 5:00pm CST.  Any orders received on Saturday or Sunday will be shipped on the following Monday.  Orders placed Monday through Friday typically ship the same business day if the order is placed by 3:00pm CST.  If you need guaranteed shipping times please contact us at 608-244-2800 during business hours prior to placing your order.

 

Free Shipping Policy

Any orders that qualify for free shipping will be shipped via FedEx Ground or Smart Post. 

To Qualify For Free Shipping:

  • All items in cart must be printer parts
  • Shipments must be within the U.S. Continental United States (Excludes Alaska and Hawaii)
  • Order must exceed $200 (USD)

 Warranty Policy

A_Z Computing offers a 90 day warranty on most items.  

The original warranty period begins on the purchase date of the product.  If we are unable to help repair or replace the product purchased within the warranty period, we will refund the original sales price of the product, including any sales tax and shipping charges.  We reserve the right to test any defective products prior to providing any refunds.  If the product that is returned to A-Z Computing tests good, the returned product may be subject to a restocking fee of up to 20% and shipping costs.  A-Z Computing reserves the right to determine if we will replace or refund the defective product.  All defective items must be returned to A-Z Computing within thirty (90) business days of receipt of the product.

A-Z Computing limited warranties are void if a product is returned with removed, damaged or tampered labels or any alterations (including removal of any component or external cover).  A-Z Computings is not responsible for any data loss or damage to other equipment under any of our warranties.  Any consequential damages, incidental damages, or costs related to data recovery, removal and installation are not recoverable under our warranties.

 

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